Frequently Asked Questions

Got a question? We've got answers. If you have some other questions, feel free to contact our support center at arcsupport@tpgi.com.

You can create a free account without any contracts and only pay for the usage you need. Stop at any time without any additional fees.

You can cancel your subscription at any time. Once the subscription is canceled, you will not be charged the following month. You will continue to have access to your account until your current subscription expires.

Our powerful User Flow capability enables you to scan interactive applications by leveraging recorded Selenium scripts. Test a full page or a single component on a page.

ARC supports most kinds of single-factor authentication including form-based, session state URLs, and scripted multi-step interactions. ARC does not support two-factor authentication.

For simple, form-based authentication, the login settings are added to the configuration of the domain and will run each time a scan is scheduled. For more complex authentication, a selenium script is recorded and added to the domain configuration. The ARC team can perform these tasks during on-boarding or as needed for an extra fee. Likewise, customers can add their own settings and scripts.